Return & Refund Policy

🔄 Return & Refund Policy

We want you to feel confident in your purchase.

If you are not completely satisfied, you may request a return or exchange within 7 days of receiving your order.

Eligibility for Returns:

• Item must be unused and in its original condition
• Item must be returned in original packaging
• Proof of purchase is required

Non-Returnable Items:

• Used or opened products (for hygiene reasons)

Refund Process:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 5–10 business days.

Return Shipping:

Customers are responsible for return shipping costs unless the item is defective or incorrect.

💬 To initiate a return, contact us at: hellolivemor@gmail.com